What Information We Collect and Why
When you open an account, we record your mobile number, email, and the device you use to log in. Each bKash, Nagad, or Rocket deposit creates a transaction record that includes the amount, timestamp, and payment reference so we can credit your wallet correctly. We track
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session data—IP address, browser type, pages visited—to keep the platform secure and detect unusual login patterns. If you contact support, we store your message history and any screenshots you send. We use this information to verify withdrawals, answer account queries, and comply with anti-fraud procedures. Cookie
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files remember your language choice and keep you logged in across sessions; you can clear them in your browser settings, though some site features may not work as smoothly. We do not sell your data to advertisers or share it with third parties except our payment
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processors and fraud-monitoring tools, which operate under strict confidentiality agreements. Data retention follows our internal schedule: active-account records remain accessible while your account is open, and inactive-account data is archived after two years of no login activity. You can request a copy of your data or
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ask us to delete your account by emailing our support team; we will respond within fourteen days and complete verified requests within thirty days, subject to legal record-keeping obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.